Home support care services threatened Dun Laoghaire as company goes into liquidation

SIPTU has warned that the future of home support care in Dun Laoghaire, County Dublin, is in doubt following the confirmation that Dun Laoghaire Home Care Services (DLHCS) confirmed to the Union that it ceased providing care to clients on Tuesday, 11th February.

Dun Laoghaire Home Care Services provides home support packages to clients under a Section 39 agreement on behalf of the State.

SIPTU Organiser, Anne Rochford, said: “Our members have been advised by the board of DLHCS that the company is to cease trading on 28th February. This is despite the fact that SIPTU made a referral to the Workplace Relations Commission (WRC) in December 2024 for conciliation to discuss the future of the service. DLHCS has, to date, refused to attend the WRC to discuss the future of the service and the impact of the decision to close the service on the workforce.

“Our members are seeking an engagement at the WRC so they can have absolute clarity on the future of the service and assurances that all avenues have been explored to secure alternative employment for the workforce. The employer has, to date, refused to attend the WRC.”

Rochford added: “We have engaged with the HSE to clarify if it will provide any role in the provision of home support services in the area into the future and we are yet to receive any clarity on this. The lack of clarity is creating real anxiety among the workforce of DLHCS. We are calling for an urgent engagement on the future of this service to include SIPTU, DLHCS and the HSE.”

SIPTU says further solutions needed to address staffing issues in home care sector

SIPTU representatives have called on the Government to engage in meaningful dialogue to seek comprehensive solutions to the recruitment and retention crisis in the home support sector.

In response to the announcement by health minister, Stephen Donnelly, that State-funded home support providers will receive an increase in funding in order to pay workers the living wage, SIPTU Sector Organiser, Pat Flannery, said that it will not fully address issues in the sector.

SIPTU Sector Organiser, Pat Flannery said; “While we acknowledge the Government’s efforts to address some of the challenges in the sector, the announced pay increase falls short of what is needed to effectively tackle the current recruitment and retention issues faced by home support services.

“The current Living Wage in Ireland is €13.10 per hour. In the public service, a healthcare support assistant can start on more than €16 per hour. This will rise to more than €20 per hour for those who reach the top of their salary scale. In addition, public service healthcare support assistants enjoy union-negotiated benefits such as access to a pension scheme, paid sick leave, sufficient contracted hours and premium payments for unsociable hours. These are not often a feature in contracts of employment in the voluntary and private sectors.

“It is crucial to understand that the proposals do not go far enough in providing a sustainable solution for the voluntary home support sector. Progress in this area is far too slow to date and the Government needs to stop taking a piecemeal approach to this issue.
“Our members want the Government to engage in meaningful dialogue with their trade union to explore more comprehensive solutions to the recruitment and retention crisis in the home support sector.”