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Understand the Factors Influencing Safety and Quality in Healthcare     

Tuesday 13th November 2018

Understand the Factors Influencing Safety and Quality in Healthcare

Ms Kathleen Kinsella

Programme Summary:

This short programme provides participants with evidenced based knowledge to develop their theoretical and practical understanding of how Human Factors influence patient safety. Human Factors are concerned with the relationship between human beings and the systems within which they work. The content will focus on the evolution of the safety culture and examine how factors such as leadership, decision making, teamwork, interprofessional working and communication influence a culture of safety within the healthcare environment.

Programme Aims:

  1. To provide participants with up-to-date, evidenced based knowledge to develop nurses’ theoretical and practical understanding of the relationship between human factors and patient safety in healthcare.
  2. To support participants in enhancing their confidence, skills and competences, with regard to the creation and the enhancement of a safe environment in today’s complex healthcare environment.

Learning Outcomes:

At the end of the programme, participants should be able to:

  1. To develop a critical understanding of the history of safety in healthcare and the characteristics of a safe environment and the risks associated with healthcare
  2. Critically discuss the factors influencing a safe healthcare environment
  3. Develop a critical understanding of the role of leadership, decision making and teamwork in enhancing patient safety
  4. Critically discuss how interprofessional working and collaboration enhances patient safety
  5. To develop a critical understanding of the role of effective communication in patient/client/family interactions

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